Meet SureHands Lift & Care: In-Home Patient Lifts ($6-12K)
Quick answer: SureHands Lift & Care Systems is a New York-based maker of in-home patient lifts and accessibility equipment. Their systems run $6,000–$12,000 installed, and they serve customers in 46 states. Founded by Thomas Herceg in 1976 after personal family tragedy, the company sells the Handi-Move product line for ceiling lifts, body supports, and bathroom care equipment that lets people stay in their own homes longer.
Extreme Motus is always interested in learning more about equipment that can help people with disabilities get the most out of life.
SureHands Lift & Care Systems is a company based in Pine Island, New York, with local representatives spread across the country.
SureHands develops equipment that can be installed in care centers or your home to allow people with disabilities to have independence and live on their own.
I thought the type of equipment they manufacture and install looked very interesting and wanted to learn more about their products, so recently I sat down for a long-distance quarantine-style interview with Kris French, the National Sales Director for SureHands Lift & Care Systems.
Q: What is SureHands?
A: SureHands is a company built on the principles of caring for the customer first. We believe that each individual in need of assisted living should be able to do it from the comfort of their home if they choose to.
Our mission is to develop, produce and distribute innovative and reliable lifting and care equipment with the principal focus on the interests of the user.
Q: How did SureHands Begin?
A: Entrepreneur Thomas Herceg started SureHands in 1976 with one goal – to help restore health to people on the heels of debilitating illnesses or injuries.
After tragedy struck Herceg’s youngest sister and again with one of his young dedicated technicians in the field, Tom was “all in” for making a meaningful difference with his “start-up.”
Through these experiences, Tom made sure that the mission of SureHands became more of a calling than a business.
The company would be committed to serving all its customers: from a child in Florida with Cerebral Palsy, to a Veteran wounded in Afghanistan, to the aging-in-place family member who deserves the comfort and quality a home can provide.
SureHands has grown over 44 years to serve Americans in 46 states by offering multiple Handi-Move product lines.
With a national design, distribution, and service system in place, we can provide our unique services across the country.
Our number one priority is to impact the quality of life for those living with mobility and hygiene challenges. We are the catalyst for better daily living within the home, and the pursuit of independent living when possible.
Q: What is the average cost of an in-home SureHands System?
A: Systems can range from $6,000 to $12,000 in total due to the kind of system you want (a mobile lift versus a ceiling lift) as well as the cost of installing the product in the person’s home.
Q: What programs are available to help with the financing?
A: We currently fund through state Medicaid and the VA. If you can pay privately we work with each of our customers to see if there is a price/solution for them to make it feasible.
Q: Will I need to modify the framing or doorways in my home?
A: Yes, part of our quote and installation process includes the modification of doorways and frames for the railing in the ceiling to be incorporated.
Q: What is the weight limit of a SureHands system?
A: 440 Pounds.
Q: What kind of maintenance needs to be performed on a SureHands system?
A: Annual services are strongly advised for our customers; we have different plans available per customer depending on where they live. We also have a service line for any issues that may occur with the system.
Q: Is the SureHands system only for caretakers to assist people, or is it also used by more independent wheelchair users?
A: Our systems are used SPECIFICALLY for people looking to live independently. If you can independently use your wheelchair, then you can DEFINITELY use our system!
Q: Are there any hotels that have installed a SureHands system for disabled travelers?
A: As of right now our equipment is in several luxurious hotels in Las Vegas: Aria, Encore, Wynn, Bellagio, Mirage, and Treasure Island.
Q: Is there a speed setting that can be turned to 11 which transforms the SureHands system into an in-home roller coaster?
A: No, the remote speed for the system is intended to provide security and stability. If you were to manually push a ceiling lift along the track it could move faster, but that caregiver would have complete control over the speed.
Thanks, Kris, for joining us today and answering my questions.
If you would like to learn more about the mobility solutions offered by SureHands and how they can help you live more independently, head over to https://www.surehands.com/
Frequently Asked Questions
What is SureHands Lift & Care Systems?
SureHands is a 50-year-old company based in Pine Island, New York, that designs and installs in-home lift and care equipment. Their mission is to enable people with mobility challenges to live independently at home, rather than in care facilities.
How much does a SureHands in-home system cost?
Systems typically range from $6,000 to $12,000 total, depending on the kind of lift (ceiling-mounted vs. portable), the room layout, and the body support equipment needed. The price usually includes installation by a SureHands representative.
Where is SureHands available?
SureHands has local representatives across 46 U.S. states. The company is headquartered in Pine Island, New York, and operates a national design, distribution, and service network.
Who founded SureHands and why?
Entrepreneur Thomas Herceg founded SureHands in 1976. After a tragedy involving his youngest sister and later one of his young technicians, Herceg shifted the company from a startup into what he describes as a calling — helping people recover and live independently after debilitating illness or injury.
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